Contact Us

If you have changed your email address or you have received an activation email and are having difficulty activating your profile or changing your password:

  • email us at
  • include your name, email address, cell phone number or best number to reach you, and best time to call


If you are having difficulty updating your profile, creating a new profile, or are encountering other issues:

  • email us at
  • description of what went wrong including any error messages
  • type and version of the web browser you were using when you encountered problems
  • screen snapshots if you can

The best way to contact us is by email at

If you are having any difficulties, email us at We want to help you. So help us by providing as much relevant information as possible.